Damaged/defective product

A free replacement or a refund will be offered if the problem is reported to sally@printify.com within 30 days of product delivery along with the required photo proof.

Note

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For DTG products, there is a tolerance of 0.5" for print placement, meaning that minor variations in the placement of the print will not be considered as defects.

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Returns/exchanges

Since products are only printed once ordered, returns and exchanges are not supported.

If an order is being returned to sender/lost in transit, and an invalid address was provided, a refund of the product price only will be issued. Please review our Made To Order Policy.

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